rusty-magic
Level 3
‎05-09-2021 02:10 PM
 
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Just-Lisa-Now-
Level 15
Level 15
‎05-09-2021 08:57 PM

Do you have a PDF attached to it?  Ive seen people have this issue when the PDF thats attached is too big.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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rusty-magic
Level 3
‎05-10-2021 07:21 AM

I have one with attachments and one without. But I have had larger attachments and they were transmitted fine.  What are my options ?

Susan

 

 

 

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conveniencebrokerage
Level 3
‎05-10-2021 07:55 AM

Why don’t you call pro series to see if they can shrink the file on their end rather than you looking for program to do it for you 

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Just-Lisa-Now-
Level 15
Level 15
‎05-10-2021 08:10 AM
Intuit cant edit your files, theyre just the transport system between your computer and IRS computers.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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Just-Lisa-Now-
Level 15
Level 15
‎05-10-2021 08:12 AM
@rusty-magic wrote:

I have one with attachments and one without. But I have had larger attachments and they were transmitted fine.  What are my options ?

Susan

 

 

 

Are you trying to transmit them from within the client file, or from the EFcenter?  Id use the EFCenter and try to only Convert first (not convert and transmit at once), does the file pass conversion?


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

View solution in original post

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rusty-magic
Level 3
‎05-11-2021 04:06 PM

I ran the convert again and then the transmit.  I also processed the federal and then the state separately.  Looks like it worked.  Thank you all for your help.