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I am filing 2018 income tax return due that the customer has not able to get Social security and he wants to pay taxes and get his Itin Number, I was not able to print the return , shows me something said :
Proseries has detected that you are attempting to complete, print or e file a return wich must be authorized for pay-per return before continuing .In order to authorize the return a valid ss, EIN or TRN must be present on the federal information worksheet. He has none of these. P have 100 in proseries professional and $# 55 to pay in one of them the return but i have not idea how to do it.
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If the 100 available returns in Proseries are in the current year program, they are unavailable to retro use for 2018.
When the message appears, you should receive a button to authorize which will walk you through entering the payment information.