I emailed proseries about this a month ago but they wouldn't respond. I dont want to tell clients the software wont work. Are we able to convert and submit without error checking or do we have to wait until after May 17?

Dennis , I would try to ask the client if he could mail it in and give him the 1040-V with a mailing envelope .... Explain to the client what happened and I would imagine that the client would be reasonable and understand... Just my opinion..

Sorry but Proseries won't make this tax season any easier for us. Unfortunately I had already informed clients they had until 6-15 before Proseries finally answered my question. We have extensions from the IRS but they don't really apply to those of us using Proseries software. We have to abide by their deadlines or take the risk of sending things to the IRS by mail. I've started giving clients vouchers or telling them to pay online because I'm already overworked and don't want to tell them my software isn't complying with government extensions.

You can tell them the government is not updating the efiling schema to allow electronic payments and electronic extensions for the June 15 disaster extension. This is the truth.

This particular issue is not Intuit's fault.

Thanks. Thats good to know and not surprising based on the service we've received this year from the IRS. With all the new provisions they aren't processing amended returns or issuing refunds so its pointless. Seems like all it does is create more work trying to resolve issues.