swanners
Level 2
12-06-2019
11:37 PM
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I believe this is a software error and tried to find a way to email it to support but couldn't fine where I should email it.
Best Answer Click here
Labels
Level 13
12-06-2019
11:37 PM
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This issue was fixed several weeks ago. If you had transferred your files prior to fix, you would need to delete and re-transfer your clients. If you've worked on any clients prior, you'll need to re-transfer the ones you have not. Either that or manually make change on the worksheet.
Seems many of you are finding out about this a little late.......
IRonMaN
Level 15
12-06-2019
11:37 PM
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First I hear of it. Funny nobody else has asked that question yet.
Slava Ukraini!
Slava Ukraini!
Level 13
12-06-2019
11:37 PM
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ROFL.......i thought the OP wrote that.
Dude, there was like 5-6 back to back postings of this issue.:laughing:

IRonMaN
Level 15
12-06-2019
11:37 PM
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There are? It took me an hour to log on. I was busy trying to ID Stevie Wonder songs.
Slava Ukraini!
Slava Ukraini!
Level 13
12-06-2019
11:37 PM
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Poor hearing impaired folks.
tctxldy
Level 3
12-06-2019
11:37 PM
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I'm not re transferring 487 clients so the darn state refund will come over. If you mark the box on the worksheet "Use this worksheet to calculate taxable amount" it will flow the refund through to the 1040
tctxldy
Level 3
12-06-2019
11:37 PM
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Excuse me Mark the Box NO
swanners
Level 2
12-06-2019
11:37 PM
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Same here...it's just the fact you have to remember to do this or your returns could be incorrect...and to retransfer files would take forever because I would have to know the ones not to transfer as to override a return that was already completed and there should be an easier fix for this.
IRonMaN
Level 15
12-06-2019
11:37 PM
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I transferred mine after the fact so I don't have the issue. However, if I did, I think I would start the preparation process on every return by clicking on that page as the first step. If I thought that dementia would hit me before the end of tax season I would develop a one page preparation checklist comprised of
Step 1 - Open refund page and check box.
If I thought the checklist was going to be too lengthy to work through, I would tape a Post-it pad to the bottom of my monitor saying - check the box on the refund page.
If I thought that was going to be too confusing, I would just retire.
Slava Ukraini!
Step 1 - Open refund page and check box.
If I thought the checklist was going to be too lengthy to work through, I would tape a Post-it pad to the bottom of my monitor saying - check the box on the refund page.
If I thought that was going to be too confusing, I would just retire.
Slava Ukraini!
Marc-TaxMan
Level 8
12-06-2019
11:37 PM
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sort your clients by the last date you saved file. Delete the ones you have not worked yet. Retransfer ALL. The files you did not delete will remain IF you select Do not delete under Transfer Options.