lajamba
Level 2
04-09-2021
07:30 PM
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When we print the Oklahoma Tax Return, the numbers are there but no words, just a mishmash of letters.
Federal prints just fine.
Printing on a HP 4000T
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Level 15
04-09-2021
07:42 PM
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If you print to PDF how does it look?
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lajamba
Level 2
04-09-2021
07:50 PM
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PDF looks normal.
Level 15
04-09-2021
08:14 PM
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Have you powered off your printer and restarted yet?
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
lajamba
Level 2
04-12-2021
12:06 PM
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Half of the 2020 Oklahoma Tax Return printouts are a mess.
The script is still messed up.
Update doesn't help
Turning off the computer doesn't help.
Federal returns print fine.