mojo
Level 2
03-27-2021
12:19 AM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
The return was filed and accepted by the IRS. ProSeries is now showing the original return revised, after electronically filing, to remove the recovery rebate. The rebate is correct. Has anyone else experienced this, and do you have a resolution?
Best Answer Click here
Labels
NU
Level 3
03-27-2021
01:01 AM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
There is a software glitch. Is the credit showing removed from the actual 1040? Is it showing a different result? The glitch was causing returns to say there was a change, when no change had actually been processed.
alanschapire
Level 1
03-28-2021
07:46 AM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
The same thing is happening on several of my returns. It is showing that it should not be included as a refundable credit but even when I create a 1040X and change the Recovery Rebate information it still calculates and includes the proper amount as a refundable credit. I'm hoping ProSeries can clarify that this is a software glitch.
mojo
Level 2
03-28-2021
07:51 AM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Thank you. So much to do in such a short time, last thing we need...
qbteachmt
Level 15
03-28-2021
10:44 AM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Here is the announcement:
*******************************
Don't yell at us; we're volunteers
Don't yell at us; we're volunteers
