Mark09
		
		
		
		
		
		
		
		
	
			
		
		
			
					
		
	
	
			Level 2
		
	
				
		
	
		
			
    
	
		
		
		03-24-2021
	
		
		10:33 AM
	
	
	
	
	
	
	
	
	
	
	
	
	
	
		
	
				
		
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Hello Intuit Pros!
I efiled a client but soon after I had no access to the file because it was corrupt. Will I receive a refund for efiling this client or do I have to pay again once I refile this client?
Thanks
		
			
				
						
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			Level 15
		
	
				
		
	
		
			
    
	
		
		
		03-24-2021
	
		
		11:44 AM
	
	
	
	
	
	
	
	
	
	
	
	
	
	
		
	
				
		
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You said you Efiled it, then it became corrupt...did the Efile not go through?
Nobody in this group has access to your account, you'd have to call support if you end up having to reauthorize (pay for) this file for printing or Efiling to get a credit.
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
			
		
			
	
	
			
				
		
		
			Mark09
		
		
		
		
		
		
		
		
	
			
		
		
			
					
		
	
	
			Level 2
		
	
				
		
	
		
			
    
	
		
		
		03-25-2021
	
		
		10:14 AM
	
	
	
	
	
	
	
	
	
	
	
	
	
	
		
	
				
		
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Thanks for the response. I did my clients return again and was asked to pay once I efiled again. Does anyone have a phone number for Intuit Proseries basic?