Vols3827
Level 3
03-13-2021
06:48 PM
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Upon client receiving request to sign the 8879 (efile authorization) remotely, she's asked questions about relatives addresses as a type of validation before she can access? So it doesn't allow her to access and sign the authorization form.
How do I get these questions removed so that they aren't an obstacle for her to sign that 8879 remotely?
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sjrcpa
Level 15
03-13-2021
07:12 PM
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IRS requires knowledge based authentication (KBA) as the price for the privilege of being able to esign the efile authorization.
You can't get rid of it.
The more I know the more I don’t know.
