BMTZ
Level 1
02-16-2021
06:35 PM
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I keep trying to e-file returns and receive the same error message. Not transmitted, open return, correct errors in Final review, save and reconvert. The problem is that there are no errors on Federal or State. Any suggestions?
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dkh
Level 15
02-16-2021
07:59 PM
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Have you verified your PTIN? it's a new step this year
Tools > Options > Firm/Preparer Info check the pink box
BMTZ
Level 1
02-17-2021
11:04 AM
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Thank you! It works now.
dkh
Level 15
02-17-2021
12:24 PM
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If you mark my response as the Solution others will be able to search for this topic
Thanks and glad it was the answer to your problem
big dog
Level 1
03-08-2021
10:52 AM
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Thank you!! I spent hours with Customer Support trying to figure this out. Every year Intuit finds some way to bollix the program.
ag9
Level 3
02-16-2022
10:57 PM
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Thank you for posting this solution! It worked for me too.
ag9
Level 3
02-16-2022
10:57 PM
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Yes! This worked!