mvp2885
Level 5
‎02-22-2021 07:21 PM
Have an issue. A few returns got rejected, most IP PIN, clients brought back the IP PIN, I updated their file and saved. Now when I try to "re-submit" it says it has already been sent?
I thought, based on previous years, I had to resubmit them? We have one that we updated the info on Saturday, still shows "sent to IRS" I can't send. It says "waiting for acknowledgement from taxing authority.
 
Basically, once the file is saved, it gets sent automatically? Please help! 
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PATAX
Level 15
‎02-22-2021 07:26 PM

I am not sure but I think others have posted similar questions about this issue on this forum.. Do a quick search and maybe you can find your answer and it will save you a lot of time. Thank God nothing like this has happened to me...

Just-Lisa-Now-
Level 15
Level 15
‎02-22-2021 07:26 PM

from the EFcenter, highlight the file then hit the EFnow button, Convert and Transmit.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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mvp2885
Level 5
‎02-22-2021 08:15 PM

I do. And says it’s already been submitted. 

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msk77
Level 1
‎02-24-2021 04:49 PM

Refresh updates and it work for one of Client Return.

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mvp2885
Level 5
‎02-24-2021 04:59 PM

Intuit actually told me to go to "update Ackknowledgement" under e-file options, from there I updated, and it showed as "rejected" so it let me resent them again and it worked.