I have been trying to contact Proseries tech support to get an answer regarding the e-filing error message I received while checking to status of converted & transmitted files that were submitted to Intuit successfully.   Tech support acknowledged that Proseries is aware of the problem but couldn't tell me when it "might" be fixed.   So how am I supposed to e-file tax returns if I can't speak with someone/anyone who knows anything.   Every year tech support/customer service gets worse and the wait time is ridiculous.  I expect my software to work since I paid over $2400. for it.