bazhawdav1
Level 1
02-01-2021
12:30 PM
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I purchased proseries 2021 program for $1,600, but when I go to print it wants me to pay per return.
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Level 15
02-01-2021
12:33 PM
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You got unlimited Professional for $1600? that seems cheap, but maybe they gave you a deal.
If you go to Tools >License Product, what does it show for licensing?
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Wharvey9
Level 1
02-01-2021
02:24 PM
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I am having the same problem. I purchased 20 returns for proseries basic.
Level 15
02-01-2021
02:27 PM
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If you purchased Basic, be sure you didnt download Professional by mistake. If youre using Professional, but paid for Basic, it will be Pay Per Return.
If your toolbar looks like this, you're using Professional, not Basic
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪