max1211
Level 1
 
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IntuitCharlene
Moderator
Moderator

This issue has been reported to development and should be fixed in a future update. As a workaround today:

  1. Select the File menu
  2. Select Print Options
  3. On the left hand side choose Print with Return.
  4. Uncheck all the boxes under Diagnostics.
  5. Attempt to print again.
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Steve
Level 1

This error is back as of February 20, 2020. Printed a 'Prepares Copy' of an Individuals Proseries Professional client file ( both federal and state return). Got the error 'An Unknown error occurred while attempting to print. Error# 532. The state return did not print and the federal diagnostics did not print. The above work around did allow the return to print!

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