davegibbtaxprep
Level 2

i am trying to convert a return for a 2019 return. it will not convert. i updated and refreshed

pro series. no errors, return failed to convert. i've tried several times

0 Cheers
abctax55
Level 15

If by "convert" you mean e-file it...  E-filing for individual returns is closed down (by the IRS) until later this month.

"*******Tax software is no substitute for a professional tax preparer*******
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IRonMaN
Level 15

I wonder if your problem relates to the IRS shutting down individual e-filing until later this month.  You would think Intuit could have alerted folks to this issue.


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