ananaluis
Level 1
01-04-2021
07:05 PM
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When I try to update my EFIN I get a message stating that a file didn't upload and the screen is greyed out
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Level 15
01-04-2021
07:07 PM
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You'll probably have to call in and have support walk through it with you.
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
ananaluis
Level 1
01-04-2021
07:10 PM
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I did they had him on the phone for over 2 hours and couldn't help. They said they would do an expedite ticket
Level 15
01-04-2021
07:12 PM
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So can you get to the page and attach a pdf but it just wont upload? or you cant even get to where you can choose a file to upload?
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
ananaluis
Level 1
01-04-2021
07:38 PM
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Initially I did upload but got a message reading failed to upload. When I went back to try again everything was greyed out
Level 15
01-04-2021
07:50 PM
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@IntuitAustin can you tell if this EFIN upload made it and it just giving a false message that it failed?
or do you know why the option is greyed out now?
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
ananaluis
Level 1
01-04-2021
08:38 PM
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I still see the old Efin