Marla
Level 1
‎12-02-2020 04:35 PM

I am logged into ProSeries 2016 and I am able to access files but when I am in HomeBase View Form 1040 Individual, find form 1040: Individual, find client, find form and hit print selected form I receive this message:

Your Network License is Missing 

You installed to a network but you don't have a network  license in your order for Customer Number:XXXXXXXXX

Please select one of the following:

License now

  • call Customer Service at
  • Verify or order your network license
  • click ok to continue registration

Continue without licensing

  • click ok to continue but then I can't print

 

 

 

0 Cheers
Terry53029
Level 15
Level 15
‎12-02-2020 04:40 PM

Not sure about network, but for standalone, go to file, and scroll down to retrieve license

Marla
Level 1
‎12-04-2020 08:31 AM

Terry53209, we are networked so as your reply is helpful for standalone it does not solve my issue.  Thank you the reply.