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I read similar issues in years past. This is the first time I've had a problem. Spent over two hours with technical support. They said others were having the same problem. Message says can't install on this system.
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I'm sorry you've run into this issue. The engineering team is researching why this is happening, and will address it by our December release.
In the meantime, I posted a workaround in this post: https://proconnect.intuit.com/community/proseries-tax-discussions/discussion/re-2020-won-t-load-says...
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I tried setting up the file you suggested and I still got the same message when trying to install. Software cannot be installed on my system.
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I'm sorry that didn't work. To double check, you created a new file called ProSeriesPrereqBypass.txt in your C:\\ drive? Do you get the message quickly after you start the installer, or does it go through most of the install? Can you specify the exact message you are getting?
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Albert was able to help me. It was complicated. Thank you for reaching out. I have 2020 installed.
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I can't send the log to the e-mail address you sent me. Says mail delivery system - returned to sender.