Ronnie_65
Level 2
10-22-2020
01:30 PM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
I e-file a federal and state tax return on October 14, 2020. Now my client's status is "Return Ready to E-file". The 9325 says the federal was filed electronically with the Andover Submission Processing Center. The state (VA) says it was filed on October 14, 2020. The client called the state tax department and was told there is no record of their return being filed. Has anyone else had this problem? Any suggestions on what I should do?
Labels
Level 15
10-22-2020
01:40 PM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
So the returns are back sitting in the Pending Tab of the EFCenter?
What happens if you highlight them and use Update Status of Selected Returns?
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Level 15
10-23-2020
11:41 AM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
I would just resend the state.
taxes96786
Level 9
10-25-2020
08:03 PM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
I would follow Lisa's instruction before refiling the State.