rlsc
Level 2
07-12-2020
06:16 PM
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The state went through fine. But when Itried to the federal return, it keeps telling me I need to update Proseries, which I did. I even did it 2 more times to make sure and it says that it is up to date but I keep getting the same response when I try to eifle the 2018 Federal return.
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Level 15
07-12-2020
07:59 PM
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There was a yellow banner alert recently in 2018 that explained this issue and how to fix it.
Top menu bar Information > View Alerts in case you closed the alert without reading it.
Use one of these 2 methods to refresh updates for 2018.
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
rlsc
Level 2
07-13-2020
07:59 PM
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Thank you! It finally went through after the update was done. And with the update I received the yellow banner explaining how to deal with the update issue! LOL! 🙂
Level 15
07-13-2020
08:25 PM
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LOL, now that IS funny!
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
esther29dec
Level 2
07-21-2020
06:43 PM
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Thank you Just-Lisa-Now!
Your solution worked for me!
More power to you!!