terry-l-wallace
Level 1
‎07-09-2020 11:31 AM

Around the balance sheet , towards the bottom, it cuts off and I cannot see the bottom of the balance sheet and the other information below it.

 

I have run updates 5 times.  I have tried on other companies.  All the same.

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IntuitCharlene
Moderator
Moderator
‎07-15-2020 12:07 PM

I've seen this happen occasionally if you have a very high resolution monitor with some of the 'longer' forms. 

Typically setting DPI Compatibility for ProSeries helps. 

Full details can be found here: https://proconnect.intuit.com/community/display-preferences/help/intuit-proconnect-proseries-menu-op...

If you're running Windows 10 that can be changed by doing the following: 

Adjust Icon Properties:

  1. Locate desktop icon for ProSeries.
  2. Right-click on icon and select Properties.
  3. The Properties window will appear.  Click the Compatibility tab.
  4.  Check the box for Override High DPI Scaling Behavior.
  5. Click OK to save and close.
  6. Launch ProSeries.
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