AddyG
Level 2
‎06-18-2020 11:38 AM

We are trying to efile a 2018 federal tax return in ProSeries, but we keep getting an error message saying the program needs to be updated.  We've done this many times & it still won't transmit.  Anyone having the same issue?

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Just-Lisa-Now-
Level 15
Level 15
‎06-18-2020 11:57 AM

You need to REFRESH updates using one of these 2 different methods, sometimes it takes doing the refresh more than once for it to fix it.

refresh.pngrefresh2018.png


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

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AddyG
Level 2
‎06-18-2020 12:43 PM

It worked!  Thanks so much!

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