cpataxman
Level 1
12-06-2019
08:39 PM
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If I'm working on a client tax return in Proseries and step away for some time, the program automatically shuts off and I have to reenter my password to get back into the program. Can this time be adjusted or totally turned off?
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TAXOH
Level 11
12-06-2019
08:39 PM
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No you cannot change that or stop it from happening.
Ernie
Level 9
12-06-2019
08:39 PM
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The IRS is pushing security of tax data and this is one of the initiatives that they pushed.
IRonMaN
Level 15
12-06-2019
08:39 PM
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Some folks have added a mouse wiggler to avoid the issue. I don't feel a need for that as long as I still have my 11 fingers - I just log back on if I have been away from the screen too long.
Slava Ukraini!
TAXOH
Level 11
12-06-2019
08:39 PM
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Same here as far as just logging back in.
The-Tax-Lady
Level 9
12-06-2019
08:39 PM
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Me too, unfortunately or not, I'm usually never out of the software long enough for it to time out.
Chris Humphreys
Level 1
04-09-2020
02:10 PM
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How long does it take to automatically log you out due to inactivity?