Form 4852 shows as available in Basic, you cant Efile with a 4852 though.

https://myproconnect.intuit.com/releasedates

Download the form, prepare manually, scan and attach? (If basic allows attachments)

My understanding is that you should still be able to e-file a return with F.4852 but the EIN must be included.  It is allowed in the Schema and that's how it works with other tax products.

If the taxpayer had a prior year W-2, he/she should be able to retrieve the EINs for federal and state.

Ic.  That's unfortunate.

Taking a second look, I think what it means is that these forms don't get transmitted but the return can still be e-filed.  Probably should give it a try.

Have they tried contacting the employer and/or payroll company to get a copy? Has it perhaps been posted and available in the IRS transcript system (I know its early)?

Thank you all for the great feedback and suggestions.

NP, @onestop73.  We're glad you found our suggestions helpful.  Cheers!