Have them go to the IRS website and sign up.

IRS told him he needed to file a return 

irs told him to file a return

thank you both 

@JCAST7746   "irs told him to file a return"

I'm sure he's not making that up, nor is it possible that he's confused.  I'm just amazed he managed to talk to someone at IRS -- and when was it, two weeks ago?

If he doesn't trust you and would rather deal with IRS directly, why did he ask you in the first place?

That was about 5 or 6 days ago news.