her59
Level 2
12-06-2019
07:43 PM
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itonewbie
Level 15
12-06-2019
07:43 PM
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Please see this recent thread for your question about crosswalks: https://accountants-community.intuit.com/questions/1785747-is-it-possible-to-get-rid-of-the-how-many...
As for phone calls, it is not currently an option for 2FA. Only SMS and email are available. See the article below for more info. Personally, I rest easier with 2FA turned on but notice that Intuit doesn't request that every time I log on (probably based on some algorithm).
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her59
Level 2
12-06-2019
07:43 PM
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Thank you for the response but it did not answer my question. I have 2FA turned off. When I log in I get the pictures that I have to check for cars. etc. After I get the pictures right Proseries calls me with a code to enter, so it has to be an option because I get a phone call every time. I want to know if I can get rid of this.
itonewbie
Level 15
12-06-2019
07:43 PM
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That's out of my league. Didn't realize ProConnect does automated calls when 2FA is turned off.
@IntuitRichard @Jeff H @Matt105 @Ashley at Intuit (aka Henry Jr) Would any of you be able to help? Thanks!
@IntuitRichard @Jeff H @Matt105 @Ashley at Intuit (aka Henry Jr) Would any of you be able to help? Thanks!
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TaxGuyBill
Level 15
12-06-2019
07:43 PM
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I just got this morning again. I haven't had it in MANY months, so I wonder if something got reset?
Level 15
12-06-2019
07:43 PM
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I get it randomly, I figured it was when my computer does a clean up and dumps all the cookies.
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
her59
Level 2
12-06-2019
07:43 PM
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I have not been deleting my cookies and the program still remembers my sign in name. Any suggestions?
her59
Level 2
12-06-2019
07:43 PM
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Will it go away if I turn on 2FA?
Level 15
12-06-2019
07:43 PM
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Maybe you have a broken cookie that isn't saving the information properly. Id go in and delete all cookies/history/temp files etc, restart the computer, log in again and answer the CAPTCHA pictures, close the program and try to reopen it...does the problem still exist?
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
steve4
Level 1
12-06-2019
07:43 PM
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This is the worst security verification feature I have ever used-Storefront??!?. They need to remove this or at least give the option to as soon as possible.
Level 15
12-06-2019
07:43 PM
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I agree, those blurry little pictures you cant tell what's a store or just a building...not sure who came up with these pics, but they should be fired!
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
IRonMaN
Level 15
12-06-2019
07:43 PM
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They should have pictures of tortoises and snakes to make it easier
:smile:
Slava Ukraini!

Slava Ukraini!
Level 15
12-06-2019
07:43 PM
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Hahaha would make it easier for me!
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪