accountants
Level 1
I am receiving the following message when I am efiling tax returns. EFIN has not been registered to your account. Please verify your EFIN with us. Not transmitted, the return failed the tax submission return validation step.
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Just-Lisa-Now-
Level 15
Level 15

Have you ever submitted your EFIN application summary to Intuit?  I think you can do it from your online Intuit account   https://www.intuit.com/sign-in/   

From the Dashboard choose Account > Account Details and in your Tax Prep credentials does it show an Approved EFIN?


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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Latina
Level 1

I have been using proseries since 2013 and the EFIN status shows as verified. I did exactly what you said. I have never encountered so many issues with proseries as I am dealing with this year.

I thank you anyway for your input.

 

Just-Lisa-Now-
Level 15
Level 15

Mine says Approved, does yours look like this?

efinapprive.png


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
shahinea
Level 2

returns fail tax transmission due to return validaTION

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battax
Level 1

YES MINE LOOKS EXACTLY LIKE THAT AND HAVING ISSUES TO GET STATE TAX ACCEPTED

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wjgutcpa
Level 4

What is going on this year with ProSeries? I've been using and efiling since 2000 and NOW my EFIN number is not validated? I have efiled returns already and they were accepted using the same EFIN. 

I am tired of being treating this way from Intuit. Was my cash not as good as free turbo tax filers?

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David Goldberg
Level 1

I am having the same issue.

We changed our EFIN number this year.

I duly updated the EFIN information in preparer/firm info options.

When I file, the return shows the the corrected EFIN but main line still shows the old EFIN.

How do I eliminate the old EFIN?

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