yare12_09
Level 1
‎12-06-2019 07:10 PM
 
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Just-Lisa-Now-
Level 15
Level 15
‎12-06-2019 07:10 PM
Some additional fee that the bank that does the processing adds on....you'd probably need to call them for more information....its not a part of Intuit.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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IRonMaN
Level 15
‎12-06-2019 07:10 PM
The $59.90 Pay-by-Refund fee is made up of a $39.95 Bank Fee and a $19.95 Technology fee
Per the "fine print" under "important information, pricing"

https://proconnect.intuit.com/pay-by-refund/

Slava Ukraini!
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taxesrme
Level 2
‎12-06-2019 07:10 PM
it says technology fee is paid to transmitter. isnt that proseries??? why is there no explanation anywhere of this fee??? i smell a law suit coming
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abctax55
Level 15
‎12-06-2019 07:10 PM
*   Per the "fine print" under "important information, pricing"  *
Good luck with that lawsuit...
HumanKind... Be Both
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taxesrme
Level 2
‎12-06-2019 07:10 PM
so just got off the phone with SBBT and they say the fee is from Proseries, not them . interesting!!! apparently the $1000's we pay them is not enough
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IRonMaN
Level 15
‎12-06-2019 07:10 PM
Yes, you do pay them again.  If I was you, I would snub Intuit and just not offer the service.  That should teach them not to mess with us.

Slava Ukraini!
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Just-Lisa-Now-
Level 15
Level 15
‎12-06-2019 07:10 PM
I don't use Pay Per Refund, so I'm certainly not paying extra for it to be included in the software cost....you want that service you get to pay the fee.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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mojocpa
Level 7
‎12-06-2019 07:10 PM
Kinda reminds you of the wonderful Fast Path Fee
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taxesrme
Level 2
‎12-06-2019 07:10 PM
We don't pay it. They stick it to our clients. What a rip off. I find it interesting that they offer no examination any where as to what this is
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George4Tacks
Level 15
‎12-06-2019 07:10 PM

"apparently the $1000's we pay them is not enough" You got it. Also be sure to keep pdf copies of all your returns, cuz iffen ya'll leave, you won't be able to print prior year returns that you paid for. PS has developed a very not user friendly business model.


Answers are easy. Questions are hard!

View solution in original post

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isa84mx
Level 1
‎12-18-2019 10:41 AM
Is any other services we can use that is cheaper than ? I mean $60 is a lot I don’t want to renew refund advantage because of that fee
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Terry53029
Level 15
Level 15
‎12-19-2019 08:59 AM

If you use Quick Collect through TPG you only pay $25. The only downside is if the clients refund is intercepted, you will not be paid. I've used it for a few years, and none of my clients have had their refund taken. I have had a few clients that I suspected they may owe child support, and I did not offer them the option of quick collect. 

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