jmuller001
Level 1
12-07-2019
10:28 AM
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I get the version of ProSeries you are using is no longer current.
I have updated and get that all are up to date.
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IRonMaN
Level 15
12-07-2019
10:28 AM
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"But now accepted returns show up as pending, and pending returns showed up as accepted"
Have you tried highlighting the returns in the EF homebase and clicking "update acknowledgements".
Slava Ukraini!
IRonMaN
Level 15
12-07-2019
10:28 AM
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If that doesn't work you may have to uninstall and reinstall the program.
Slava Ukraini!
Hillenburg
Level 4
12-07-2019
10:28 AM
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That's what I had to do. But now accepted returns show up as pending, and pending returns showed up as accepted. Do you think I need to address this issue or not ?
Level 15
12-07-2019
10:28 AM
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Highlight them all and choose Update Acknowledgements for Selected Returns and see if that straightens it out.
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Hillenburg
Level 4
12-07-2019
10:28 AM
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All is well, thanks Lisa
Level 15
12-07-2019
10:28 AM
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Seems like many people are getting that message to update, but none are available...see if this helps
https://accountants-community.intuit.com/articles/1861000-how-to-refresh-proseries-updates
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
LEVA4657
Level 2
02-05-2020
12:28 PM
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Tools - Repair updates = worked for me! Thanks! (The process appears to re-install the entire package.)