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Falling out of love with Intuit. More problems with ProSeries this year than ever before. Would love to give them my feedback but setting on the phone waiting to talk to someone is not what I want to do. Why not have an email to submit feedback?
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I doubt you'll get many suggestions for other companies tax software asking in a ProSeries group.
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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I think a lot of folks were frustrated this year and it wasn't just with Intuit products. As Lisa noted, there were a lot of issues with a lot of software companies this year. A lot of folks visit here and complain about ProSeries but once they start shopping for a software that works as well as ProSeries (when it is running on all 8 cylinders) they often find that it is tough to replace with a competitor once they compare the "how it works" to "how much it costs". I didn't have any major issues this past year, but a I saw a fair number of folks that weren't as lucky as me. So I'm staying, but I can understand how some folks want to look around a bit before they decide whether or not they want to come back.
Slava Ukraini!
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♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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Slava Ukraini!
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Slava Ukraini!
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After all, the software is supposed to get things right, correct? It's a matter of having faith in Intuit's professional tax products. When clients receive a notice or a problem pops up, it's never too late to blame the software and ask to be compensated for the errors and omissions. It's not an uncommon practice - we've seen these more than a few times. In the meantime, relax. /s
Still an AllStar
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♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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Still an AllStar
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It all depends on what you are looking for, and how much you are willing to pay.
Here are a few top contenders:
UltraTax: Generally considered better software, but definitely higher priced and is worksheet-based, so there will be a steep learning curve. Made by a company focusing on tax preparers, rather than consumer do-it-yourself software.
Drake: Superior customer support, lower cost and many people think it is the best thing ever. However, it is less automated and definitely more 'clunky'. It is mostly worksheet based (which means a steep learning curve). Made by a company focusing on tax preparers, rather than consumer do-it-yourself software.
ATX: Lower cost and similar entry as ProSeries. Less automated and a bit more time consuming to enter data. Made by a company focusing on tax preparers, rather than consumer do-it-yourself software.
TaxAct Professional: Lower cost and VERY similar entry to ProSeries, so the learning curve will be fairly small. However, less automated and made by a company focusing on do-it-yourself software.
There are others brands of software, but these are the one that most people consider.
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