I emailed a return to client and she keeps asking me to put it in PDF form which it is. She says it keeps coming in .dat form and she can't download it. I tried emailing the same return to myself and it downloaded immediately.
Any suggestions as to why she can't download the return?
I don't use Outlook. At some prior point in my life, an improperly configured Outlook would send attachments encapsulated in a file called winmail.dat. The file could only be read by other people using Outlook. I don't remember the fix but maybe that's what's happening here? I think the format was called TNEF and at one point I had a unix program called fenton ("no tnef" backwards) that would reverse the useless winmail.dat file back to the original attachment.
