Clients return rejected stating form 1095A is needed. Well client has health insurance through his employer and received an invoice for another health insurance. He called Healthcare.gov and they said they would fix it. That was over 3 months ago. Well they didn't correct it. So I checked the box on the 1095A screen stating no one had Obamacare (note attached) and resent the return. Rejected again. Why have the option on the 1095A entry page if it doesn't work ?
Has he called them recently to followup? Has he received any paperwork, notices or emails regarding this healthcare on the marketplace at all? Client isn't or wasn't a dependent where they were on parents who were on marketplace?
On the 1095A screen, I checked the box at the top stating no one had insurance through marketplace. Program generates a statement automatically. Plus I added more info to the generic statement. Now I did not print it and scan it and attach via attach pdf option. I figured the program would send the statement Proseries generated ? Is that not the case ?
