mjbyoung
Level 2
10-14-2025
07:33 AM
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I will not be doing taxes for the 2025 tax year. How do I cancel the renewal for ProSeries Basic?
Labels
Level 12
10-14-2025
07:47 AM
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Have to call customer support.
judys3
Level 7
10-14-2025
12:39 PM
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You are so lucky!
But yes call customer support to cancel.
dascpa
Level 12
10-15-2025
11:58 AM
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Agree with the calling Customer Support. Other practitioners on this board have said they did not have much luck with that. I'd also consider removing your credit card from your Intuit account. Tougher to get the money back later if the agent doesn't do their job than to not have it charged at all.