Davy
		
		
		
		
		
		
		
		
	
			
		
		
			
					
		
	
	
			Level 1
		
	
				
		
	
		
			
    
	
		
		
		08-22-2025
	
		
		04:14 PM
	
	
	
	
	
	
	
	
	
	
	
	
	
	
		
	
				
		
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Just opened ProSeries on a different laptop computer, completed the download. Now I am unable to access the 2024 tax year software.
		
			
				
						
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			Level 15
		
	
				
		
	
		
			
    
	
		
		
		08-22-2025
	
		
		06:16 PM
	
	
	
	
	
	
	
	
	
	
	
	
	
	
		
	
				
		
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Does the message say something about validating online credentials?
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪