The program has not been user friendly for the past few years.

If a W-2 has multiple work location on line 1a (I have had to enter as many as 40 locations)

On line 1a More than half of the possible cities are not listed and there is no way to enter them on line 1a.  that forces the preparer to place wrong information on line 1a and then correct it on line 9 column 1.  line 9 column 1 DOES have all the possible cities listed.

If a W-2 only lists one city for local wages then line 1a could have entered other city and place the correct city on line 9 col 1.

If a W-2 has multiple cities there is no easy way to prepare the CCA return.  If the cities are all available on line 9 why can they not be available on line 1a?