Thatsit777
Level 1
03-09-2025
11:16 AM
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I updated ps24. I am now unable to print, preview or create pdf
I am able to print prior year returns, ps21 through ps23
If ps24 is uninstalled would the 2024 clients already created be available when reinstalled?
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IRonMaN
Level 15
03-09-2025
11:43 AM
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The first step in program glitches is to restart your computer. If that didn't help, click on ProSeries from your computer start menu and select repair updates.
Slava Ukraini!
Level 15
03-09-2025
12:06 PM
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Close PS and run REPAIR UDPATES. But to answer youre question, YES the client files are saved and untouched during a reinstall of the program if it comes to reinstalling.
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Thatsit777
Level 1
03-14-2025
12:11 AM
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Thank you for advise
solution was to uninstall program
nothing else worked
appreciate the tips