https://accountants.intuit.com/support/en-us/help-article/contact-preferences/contact-proseries-help...

They open at 6 pacific

I'm in PA and double checked their hours, which is when I'm calling, etc. 

Thank you for your quick response.

Hello @Smitty , 

I apologize for the issues you are having contacting us.  I have confirmed our phone lines are open.  If you have not, please try again.

Thank you!

Al

You posted twice before 6a.m. (PT) Pacific Time. Unlike IRS, Intuit does things by Pacific Time and not Local Time.