You have done what I would have suggested.  You can try calling support or you can patiently wait and see if someone from Delaware shows up and posts that they are having the same issue.

Yes.  I am having the same exact issue, and took the same steps you did to try and resolve, but no success.  Hopefully fixed soon.

I called support - was on the phone with them for 45 minutes. Finally I was told to wait until tomorrow to see if update has been done.  Apparently, they roll out the updates on Tuesdays and Thursdays.

Thank you.

Same issue with Delaware. Called support and received the same message "Check tomorrow."

I am having same problem.  Can't e-file any DE tax returns.  ProSeries Basic.

Please help.