Highlight all of the returns in the gift file homebase and hit the delete button on your keyboard.  If that happened, you might want to wait a little longer before you try transferring those clients again.

When you were in the transfer window, did you see the list of files? 

Did others besides what was in the transfer window get transferred?

That makes sense as long as we weren't paying attention to the fact that there 5 million returns transferring over 😀

Thanks Jeff..

When were you able to download the 709 software for 2024?  We are still unable to download, and ProSeries is telling us it is not yet available. 

Ive got it, make sure youve checked the box on the lower left-hand corner of the window when you go to Update >> Select and Download New Products

I was able to download around January 9 or 10.