richie
Level 3
03-31-2024
04:53 PM
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I sent esignature request and found out after sending email was no longer valid. I voided the esignature, but it appears on esginature dashboard that old email is still valid even though I changed on client info within tax return.
How can I change? Thank you.
Richard
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Employee
04-01-2024
01:45 AM
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After voiding the request, change the client return with valid email and resend the esignature request from homebase (efcenter=>right click on client -> request) instead from ESignature dashboard.