File a WV tax return to get the withholding back, if entitled to a refund.

If you are asking for a WV phone number, I'd google WV Dept of Revenue (or,  whatever they call themselves...)

If you are asking for an Intuit/PS phone number...I'm not sure they can help you.

https://accountants.intuit.com/support/en-us/help-article/contact-preferences/contact-proseries-help...

I don't think the express support hotline (867-5309) works on Sundays.  But this isn't all that tough of a problem if someone will just nose around the information worksheet a little before they call in for backup.