db6158kam
Level 1

I paid for ProSeries Basis plus three states on October 28, 2021.  In order to print the

the return to check it over, I had to authorize it.  Then it sent me to pay per return, I had to

pay another $93.70.

 

 

 

 

 

 

 

 

 

0 Cheers
Just-Lisa-Now-
Level 15
Level 15

Sounds like you might have downloaded and installed the Professional version and thats what you were using instead of Basic. 

Basic users are allowed to download and use Professional for business returns on a PPR basis, but 1040s prepared/filed in Professional would also end up being PPR.

If your top toolbar looks like this, youre using Professional...this is an older year, but the toolbar is similar. Basic would have a very different look.


professionaltoolabr.png


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪