Gypsy6
Level 1
Why is proseries asking me to authorize payment to print returns.  This is all included in the cost of the program like last year
abctax55
Level 15

Try relicensing the program. 

I can't give specifics as I use Lacerte, but a PS user might stop by with details.

@Just-Lisa-Now-  paging Lisa 😉

edit, found this from Lisa in another thread

Assuming you have a current 2023 ProSeries license, you'll want to Relicense your prior year programs so that they recognize it.

Tools > License Products

HumanKind... Be Both
Just-Lisa-Now-
Level 15
Level 15

Sounds like you installed Professional by mistake so its wanting you to Pay Per Return.  If your toolbar looks like this, youre using Professional

protoolbar.png


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪