Gypsy6
Level 1
02-04-2024
05:32 PM
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Why is proseries asking me to authorize payment to print returns. This is all included in the cost of the program like last year
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abctax55
Level 15
02-04-2024
05:56 PM
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Try relicensing the program.
I can't give specifics as I use Lacerte, but a PS user might stop by with details.
@Just-Lisa-Now- paging Lisa 😉
edit, found this from Lisa in another thread
Assuming you have a current 2023 ProSeries license, you'll want to Relicense your prior year programs so that they recognize it.
Tools > License Products
HumanKind... Be Both
Level 15
02-04-2024
11:48 PM
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Sounds like you installed Professional by mistake so its wanting you to Pay Per Return. If your toolbar looks like this, youre using Professional
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪