FAS
Level 1
What is the work around until it is fixed? I did not have this issue for 2022, this is new for 2023 Proseries.
0 Cheers
IRonMaN
Level 15

2022 software didn’t do a correct age cutoff.  So they “fixed” the software which now causes this issue.  You could try overriding the software and turning off the error checking feature when converting for e-filing, but no guarantees that it will work.


Slava Ukraini!
FAS
Level 1

I think the cutoff should be 14 for the program and leave it up to the preparer to know the rules. I dislike disabling the error checking but it may be the only option for e-filing unless proseries fixes it (and fast!). The other issue is that with that error, it appears that I can not use the E-signature option through the program. Just more steps and time being spent on returns that is not needed. I do appreciate the fast response. Thank you.

IRonMaN
Level 15

You betcha!


Slava Ukraini!