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I am trying to prepare a PA state return and I get a message that at least one state needs to be installed. Every time I try, nothing is available. Anyone else having this problem?
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I do mostly Ohio returns but I tested it.. With a return open, I clicked on the ST (for state) icon along the top of the screen. From there I could choose Pennsylvania. If you do not see that in your program click on Update > Select and Download New Prodcuts > PA, continue.
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I had the same issue with Wisconsin. So I clicked on the refresh updates and then it actually downloaded the state and everything is working fine now.
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Late yesterday, I was finally able to get them to install. All weekend I kept getting a message that no now updates were available. Finally last night there were.
Thank you for your assistance.
Mary
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Finally was able to access last night. Updates finally came through.