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I have that happen from time to time and I freak out, I have my autosave set to 1 minute, I "think" if its just done the autosave and I haven't made any changes since it did it, t doesn't ask if I want to save when I exit.
When you reopen the client file, is your work not saved?
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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P.S. Its almost muscle memory for me now to switch over to the state on every return prior to exiting, then it ALWAYS asks if I want to save or not.
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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When I open the file again it is not saved. I realized that when I entered a w2 then moved on to another client. When I went back the w2 information was missing. I do not want to do autosave because sometimes I make changes just to see the tax savings, like add a SEP payment, and don't want it to automatically save my change. Now it is asking me if I want to save maybe I received an update.
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I do the same thing, I make little "what if" changes just to see what might happen so I understand and I have been tripped up like that a few times.. I think the default autosave time is 10 minutes, so you may have just hit it at the right time.
Do your returns always have a state involved? If you make it a habit to always switch over to the state prior to exiting when youve been tinkering around with a return it will always ask if you want to save prior to exiting.
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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over the years I've gotten into the habit of hitting F9 then F10 every time I input something and move on to the next sections. Finish w-2's F9 F10, Finish 1099-r's F9 F10. it's now something I'm not even aware of anymore, been burned to many times. Plus I have the refund monitor up and I like to watch it change as I input. That's just my way of having fun when they come in asking about how big their refund will be and I'm watching it calculate a balance due.
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Thanks for the report. This has been resolved in a recent update.