Name1
Level 1
12-07-2019
05:03 AM
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IRonMaN
Level 15
12-07-2019
05:03 AM
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Open your task manager and close any programs looking like Inuit. If that doesn't work, try rebooting.
Slava Ukraini!
Name1
Level 1
12-07-2019
05:03 AM
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I have rebooted several times. I tried the end task at the task mgr based on your suggestion, but that didn't work either... including a reboot afterwards. I can get into my 2017 proseries, but not 2018--frustrating. THanks for your suggestion.
Name1
Level 1
12-07-2019
05:03 AM
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Also should have said that the task manager will not let me end this task. So I guess I'm stuck until intuit opens up tomorrow and can help me! Amazing-- I was surprised to find they are closed today--so close to big deadline
IRonMaN
Level 15
12-07-2019
05:03 AM
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Sorry that didn't help. Looks like they don't start working Sundays until next week. You can try support tomorrow or if you are feeling adventurous, you could try uninstalling the program and reinstalling it.
Slava Ukraini!
Slava Ukraini!