You'll have to call in.  Nobody here has access to your account or can make any changes like that, sorry.  Do you have the renewal invoice that was sent?  There should be a phone number included.

Cancel the credit card that they have on file.

I want to cancel ProSeries professional 2025

Did you call support, as was pointed out in the answer marked 'solved' for this thread?

We are just fellow software users, with no power to cancel your order. 

I agree with this because as I have said before if they dont get paid you wil be surprised how quick it will get cancelled.