Rupee
Level 1

I want to discontinue using ProSeries Basic, and want to know how to cancel auto renewal. 

0 Cheers
Just-Lisa-Now-
Level 15
Level 15

You'll have to call in.  Nobody here has access to your account or can make any changes like that, sorry.  Do you have the renewal invoice that was sent?  There should be a phone number included.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Skylane
Level 11
Level 11

Just call support. 800-434-6818... 

If at first you don’t succeed…..find a workaround

View solution in original post

0 Cheers
Accountant-Man
Level 13

Cancel the credit card that they have on file.

** I'm still a champion... of the world! Even without The Lounge.