helenyin
Level 5
04-03-2023
10:07 PM
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Hi there,
The issues keep coming up. With same 1040NR that I had experienced some difficulties with the state returns, I was unable to create/convert the federal efile. The message said that my PTIN was not verified.
Have any of you received the same message before? I was actually successfully e-filed several returns this season.
Thank you for your help. Any input is appreciated.
Helen
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itonewbie
Level 15
04-03-2023
10:16 PM
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This only affect some states. That's why you're able to efile some but not others states.
It's as simple as checking the box to verify your PTIN.
See this article for details of why it's necessary and how to check the box in PS:
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Still an AllStar
Still an AllStar
