contax00
Level 1
03-27-2023
10:40 PM
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contax00
Level 1
03-28-2023
12:21 AM
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I went in and out of the return several times on Sunday and each time the info was there. I have auto save on. It’s a prior client that I have prepared taxes for over 20 years. This year I entered all the data, I saved the return. Today the data from Sunday has all disappeared.
taxes96786
Level 9
03-30-2023
04:53 AM
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Have you tried rebooting the computer then running homebase maintenance?
Level 11
03-30-2023
08:25 AM
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Is the data missing from the return or is the return missing in homebase? Try sorting homebase by the file name instead of client name. Sometimes the name is accidentally deleted then saved.
If at first you don’t succeed…..find a workaround
taxes96786
Level 9
03-31-2023
07:04 PM
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try typing the file name in the "start" search box...maybe you will find where it went.